Don't Fear an Insurance Audit
June 23, 2021
Don’t fear an Insurance Audit

The term audit is often misunderstood and sometimes feared when a business owner receives the notification that their insurance policy is being audited. Never fear, your trusty insurance advisor is here to help you through this sometimes confusing, and often irritating audit process. There are two main types of policies that can be audited. They are the worker’s comp policy and a liability policy.


Worker’s Comp Policy Audit

The worker’s comp audit is a reconciliation of your payroll estimate that was reported to your carrier at the beginning of your worker’s comp policy term and comparing it to the actual amount that was paid to your employee. These amounts are broken down by the employee’s classification code, as determined by the class guide of your worker’s comp board by state. Each class code has a different rate, and each class has a specific scope of work that is entailed in the class code description. There are several codes that are similar and include comparable work functions across industries--so it is imperative to talk to your agent about the duties of each of your employees. Putting an employee’s payroll into the wrong class code will skew the audit; and when reconciled it can either go in your favor with a lower rate or go against you with the payroll being applied to a class with a higher rate.


How an Audit Process Works

A worker’s comp auditor may contact you through various channels including by mail, phone, or electronic submissions, which are the most popular, although paper audits are still done when necessary. An auditor will typically ask you to provide your:


  • Federal 941 tax forms
  • A detailed payroll report of the dates included in the policy period,
  • A general ledger of expenses or profit and loss statement
  • Certificates of insurance from any sub-contractors that were used during the year


It is important that you provide this information in a timely manner and cooperate with the auditor during this process. This is a requirement set out within your policy.


Be aware that in NY State, all sub-contractors who do work for you should have their own worker’s compensation coverage in place. If they do not have worker’s comp insurance, the audit will consider that person on your payroll with regard to worker’s compensation in whatever class they best fit. So anytime your business needs a plumber, electrician, or roofer, make sure they have worker’s comp or call your agent for a rate to include it in your bid for work as an expense. The general ledger is requested to ferret out these independent/sub-contractors in your books; so stay ahead of the game, and request proof of coverage before they start the job, or certainly before they get paid.


A pay-as-you-go payment platform is a great way to mitigate the difference of your estimated versus actual premiums on a worker’s comp policy. This payment platform allows you to report your payroll in real time and the premiums are pulled out of your payroll account shortly after you’ve reported to the worker’s comp carrier. SimcoHR has access to several carriers that have the ability to offer this payment option. As a bonus, when you also have your payroll done by SimcoHR, the payroll reporting and the audit process is smooth and much less stressful because we already have copies of most of what you need! Call SimcoHR today and talk to us about whether this option is right for your business and how we can help you navigate the world of worker’s comp audits.


Liability Policy Audit

The second type of audit business owners may encounter is the liability audit. Liability is rated differently dependent on the type of business. A manufacturer or a retailer are rated based on gross sales. A contractor will be rated on payroll, and some risks are rated based on square footage or the number of units in the case of habitational risks or lessor’s (or commercial landlord’s) risk buildings. Whether the rating is based on  sales or payroll, the amount that you report when the policy is taken out is what your liability premiums will reflect. If you’re a food establishment, the sales may be broken out between food sales and liquor sales. If you’re a contractor, an owner is considered on the payroll at a pre-set amount and all of the employee payroll should be included in that figure as well. You may notice that these figures are further broken out in the liability rate between two main liability coverages. A different rate usually applies to your premises and operations section of your policy (what you do and where you do it) and products and completed operations section (what you make). When the two rates are combined you can calculate the premium amount for your general liability coverage.


If your audit results in an additional premium, that amount will be billed to you by the carrier or the agent to be paid. In addition, you may see an endorsement to your renewal policy amending the rating basis for the renewal term to match the prior term. Fair warning, if your agent chose the incorrect class code for your business operations, an auditor is within their rights to make the change to your class and charge the appropriate rate for that class on the policy term in question along with the renewal.


The insurance professionals here at SimcoHR are here to help you get it done right and assist you through the audit process to make it as painless as possible, so if you have any questions or would like a free assessment whether your commercial insurance is with us or not, give us a call.

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June 2, 2025
When school lets out, many working parents face a new set of challenges: piecing together childcare, coordinating summer camps, adjusting work schedules, and simply trying to maintain a sense of balance. For employers, this season presents a valuable opportunity to demonstrate empathy and build stronger connections with your workforce—especially your working parents. By offering the right policies, benefits, and workplace flexibility, your company can help parents manage the summer shuffle—while keeping productivity and morale strong. Here are a few impactful ways to make that happen. 1. Offer Flexible Scheduling Options Summer schedules are rarely predictable, especially for parents with younger children or teens involved in day camps, sports, or part-time jobs. Allowing employees to shift their working hours or compress their workweeks can be a game-changer. Early start and end times, four-day workweeks, or staggered hours give parents the flexibility to handle family logistics without sacrificing their jobs. What you can do: Encourage managers to have open conversations with team members about their summer availability. Promote cross-training so employees can support each other during flexible hours or time off. Formalize a “Summer Flex Hours” program to show company-wide support. This kind of trust-driven flexibility not only improves work-life balance but also boosts engagement and retention. 2. Revisit Your Remote or Hybrid Work Policy For companies that support remote work, summer is an ideal time to offer extra flexibility. Parents may need to be closer to home for child supervision or to avoid time-consuming commutes during camp drop-offs and pickups. Even one or two remote days per week can ease the mental load on parents—helping them stay focused and productive during working hours. And it signals a deeper commitment to employee wellbeing. Ways to implement: Offer a seasonal “summer remote work option” if your company is traditionally office-based. Empower department heads to tailor remote work flexibility to their team’s needs. Reinforce accountability and results-based performance to support this model. Tip: Simco is happy to help you review your remote work policy for both compliance and employee satisfaction! 3. Promote and Educate on Dependent Care Benefits Many organizations offer dependent care support, but employees often forget—or aren’t aware—of what’s available. Summer is a perfect time to highlight programs like: Dependent Care FSAs (tax-free childcare reimbursements) Childcare subsidies or stipends Backup care assistance Employee Assistance Programs (EAPs) with parenting or caregiver resources Tip: Create a simple “Summer Benefits Guide” or a quick email campaign highlighting available benefits. If your team uses a digital portal or app, make sure this information is easily accessible and up to date. 4. Plan Ahead for PTO and Team Coverage Summer means vacations—and for working parents, this might be the only chance they get to spend extended time with their families. That’s why it’s crucial to encourage early vacation planning and transparent communication among teams. Strategies to support summer PTO:  Ask employees to submit summer PTO requests as early as possible. Use shared calendars and collaborative tools to coordinate team coverage. Train back-up team members ahead of time to avoid last-minute stress. Consider adding a floating summer holiday or mental health day to give employees a breather. When employees feel supported in taking time off, they’re more likely to return refreshed and ready to re-engage. 5. Build a Family-Friendly Workplace Culture Supporting working parents isn’t just about policies—it’s about creating a culture of empathy and understanding. That starts with leadership modeling flexibility, and continues with teams who respect boundaries and accommodate personal obligations. Ideas to build culture: Create a parent resource group or Slack channel to exchange ideas and support. Share local summer camp or childcare resources in your company newsletter. Avoid scheduling late afternoon meetings that may interfere with family commitments. Celebrate family milestones or kid-friendly moments in a light-hearted way. These small cultural cues can go a long way in helping working parents feel seen, supported, and valued—especially during a season that’s often more stressful than relaxing. Final Thoughts Supporting working parents through summer break isn’t just the right thing to do—it’s a smart business strategy. Offering flexibility, benefits education, and an understanding culture helps companies retain top talent, foster loyalty, and create a healthier workplace for all. Need Guidance? At Simco, we specialize in helping businesses implement people-first policies and scalable benefit solutions. If you’re looking to enhance your workplace support for parents (or all employees), our specialists are here to guide you! Let’s talk about how we can help your workforce thrive—this summer and beyond.
May 30, 2025
Let’s be honest—mid-year reviews often don’t get the attention they deserve. They sneak up between vacations, project deadlines, and Q3 planning. But when done right, these check-ins can be one of the most valuable tools you have for keeping employees engaged, aligned, and growing. They’re not just about checking a box or filling out a form. Mid-year reviews are a chance to reconnect, recalibrate, and reenergize your team—and they can have a big impact on retention and performance. So, how do you make these conversations count? Let’s break it down. Why Mid-Year Reviews Actually Matter Think of the mid-year review as a strategic pit stop. You’ve made it halfway through the year—now’s the time to assess what’s working, what needs adjusting, and where your people want to grow. And here’s why that matters: Companies that implement regular performance feedback see 14.9% lower turnover rates than those that don’t, according to Gallup Employees who receive consistent feedback perform better and are more engaged overall, according to studies conducted by the Harvard Business Review Employees are far more likely to stay when they know their growth is supported The takeaway? People want feedback. But more importantly, they want useful feedback—along with the tools to take the next step forward. What to Ask: High-Impact Questions Performance reviews should feel like conversations, not interrogations. Open-ended, thoughtful questions help create space for honest dialogue. Below are a few ideas to keep the conversation flowing—and meaningful. Goals & Achievements What’s been your proudest accomplishment this year? What challenges have you worked through—and what did you learn? Are we on track with the goals we set earlier this year? Strengths & Value What are you most confident about in your role? Where do you feel you're making the biggest impact? Growth Opportunities Are there any skills you’re itching to develop? Where could we offer more support or resources? Looking Ahead Where do you see yourself a year from now? What kind of training or experiences would help you get there? This isn’t just about reviewing the past—it’s about setting the tone for the future. Turning Feedback into Development: Exploring the Role of Learning Management Systems Identifying growth opportunities during a performance review is just the first step—real transformation happens when you take action on that feedback. One effective way to support employee development is by leveraging a Learning Management System (LMS) . An LMS provides a structured and scalable way to turn feedback into forward momentum—whether you're preparing someone for a promotion or helping them build confidence in new skills. Key LMS features that support performance development include: Personalized learning paths aligned with individual or team goals Access to broad training libraries, including compliance and skill-building content Tools to track progress and measure learning impact Engaging elements like AI assistance, gamification, and peer learning These tools transform performance feedback into growth, helping businesses create a continuous learning culture. Look No Further At Simco , we support our clients through every stage of the performance management journey — from crafting the right review questions to delivering personalized, scalable learning opportunities. Our integrated HCM technology includes the isolved Learn & Grow Module, which features: 89,000+ courses including SCORM and state-compliant training Custom curriculums for individuals and teams AI-driven search and chatbot support Dashboards, reporting, gamification, and more Final Thoughts: Mid-Year Reviews Are a Strategic Lever Mid-year reviews are more than a checkpoint — they’re a chance to re-engage your team, show appreciation, and chart a clear path forward. When you treat them as an opportunity for dialogue, reflection, and action, the benefits ripple across retention, morale, and performance. Want to make your next round of reviews truly impactful? Let’s talk about how Simco can help streamline your process and empower your people.
May 15, 2025
Each spring, New York State enforces a residential burn ban from March 16 through May 14 to help prevent wildfires. As of yesterday, the ban has officially been lifted , but fire safety should remain top of mind. While the Finger Lakes has seen steady rain this week, the risk of fire can still escalate quickly with a few dry, breezy days. If you’re planning to burn brush, enjoy a backyard fire pit, or take part in spring clean-up, it’s important to do so with caution. Why Does the Burn Ban Exist? The annual burn ban is in place to reduce the threat of wildfires during one of the most vulnerable times of the year. In early spring, before trees and vegetation fully green up, dead grass, leaves, and branches are dry and highly flammable. Combined with seasonal winds and low humidity, even small outdoor fires can spark large, fast-moving wildfires—especially in rural areas. This proactive ban has proven to significantly lower the number of wildfires across the state each year, protecting homes, farmland, and natural habitats. What Homeowners Should Do Now With the ban lifted, it’s a good time to: Review your homeowners insurance to ensure you're protected against fire-related damages. Practice safe outdoor burning , such as keeping fires a safe distance from structures and never leaving them unattended. Consider additional coverage for properties with wooded acreage or high-risk features. At Simco , we’re here to help you navigate risks like these—before they become problems. Whether you need a policy review or simply want to make sure your coverage keeps pace with your lifestyle, we’re just a call or click away .

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