New Workplace Violence Prevention Rules for New York Retailers
September 26, 2024
Updated: Regulations Effective June 2, 2025

As workplace safety continues to gain priority for businesses, new laws are emerging to protect employees, particularly in sectors that face higher risks of violence. If you’re an employer in the retail sector, it’s essential to stay informed about the updated compliance requirements in New York. The Retail Worker Safety Act, which was originally set to take effect on March 4, 2025, has now been amended and will take effect on June 2, 2025.


Starting on this date, all retail businesses with 10 or more employees must have a written Workplace Violence Prevention Policy and provide a formal Employee Training Program.


Let’s break down the key updates and how to prepare for these new regulations.


Who Does This Apply To?

This new law applies to employers in retail settings with 10 or more employees, excluding businesses that primarily sell food for consumption on-site, such as restaurants and cafes.


As part of this requirement, retail employers must create a written policy on workplace violence prevention and ensure employees are trained annually. Both the policy and training program must be presented to employees in their primary language upon hire and during annual training sessions.


What Should the Workplace Violence Prevention Policy Include?

The policy must clearly outline how your business will:


  • Identify and assess potential hazards of workplace violence.
  • Implement preventive measures to mitigate those risks.
  • Define the roles and responsibilities of management and staff in maintaining a safe work environment.
  • Establish procedures for reporting, investigating, and responding to workplace violence incidents.


The New York Department of Labor (NYDOL) is expected to release a model policy and training materials that employers can adopt and implement. These resources are designed to help ease the burden on businesses by providing a ready-to-use framework. If you prefer, you can also develop your own policy and training program, as long as they meet or exceed the minimum standards set by the state.


Why is This Important?

Workplace violence is a significant concern, particularly in retail environments where employees interact with the public. According to OSHA, nearly 2 million U.S. workers report being victims of workplace violence every year, and retail workers are often at higher risk due to frequent exposure to volatile customer interactions, cash transactions, and late working hours.


By implementing these new policies and training programs, not only are you complying with legal requirements, but you’re also taking proactive steps to protect your employees and minimize the risk of violent incidents.


Additional Panic Button Requirement for Large Retailers

In addition to the workplace violence prevention policy and training, businesses with 500 or more retail employees nationwide must also implement a panic button system by January 1, 2027. This can be fulfilled by providing employees with wearable panic buttons or mobile phone-based panic button solutions. These devices must be available throughout the workplace, giving employees an immediate means to signal for help in the event of a violent or dangerous situation.


This added layer of protection is crucial in large retail settings where employees may be spread across different areas of the store, making it difficult to alert colleagues or security quickly during an emergency.


Steps to Take Now

While the effective dates may seem far off, preparing early is key to ensuring compliance and safeguarding your employees. Here are some steps you can take now:


  1. Review Your Current Safety Policies: If you already have safety policies in place, assess whether they address workplace violence adequately. If not, begin outlining a strategy for incorporating these new requirements.
  2. Stay Informed: Keep an eye on updates from the New York Department of Labor, as the model policy and training materials will help guide your compliance efforts.
  3. Consider Panic Button Options: If your business falls under the 500+ employee requirement, start researching panic button systems that can be implemented in your stores.
  4. Prepare Your Team: Start communicating these upcoming changes with your HR team and managers. Early planning ensures a smooth transition when the law goes into effect.


Looking Ahead

The workplace violence prevention policy and panic button requirements reflect a broader trend toward enhancing workplace safety across the retail industry. By complying with these new laws, you’re not only protecting your business from potential penalties but also fostering a safer, more supportive environment for your employees.


Stay tuned for further updates, and don't hesitate to reach out to us if you have any questions about how this impacts your business.

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