Understanding What Drives Workplace Turnover in 2024
November 22, 2024
Understanding What Drives Workplace Turnover in 2024

As 2024 draws to a close, one question looms large for employers: What’s driving employees to switch jobs? While salary and benefits consistently top the list of reasons employees explore new opportunities, a deeper dive reveals the factors that prompt them to make the leap.


Benefits: A Critical Factor in Employee Decisions

For employees who changed jobs in 2024, benefits were the most significant factor influencing their decision. This highlights a gap in the quality of benefits many employers provide. While 401(k) matching is the most common benefit reported by respondents, other essential offerings are surprisingly scarce:


  • Only 43% of respondents have health insurance through their employer.
  • Just 35% report having access to paid time off (PTO).


These numbers suggest that many companies are falling short of what employees now view as basic expectations.


Flexibility: The New Workplace Priority

When deciding to accept a new role, flexibility in work environment emerged as the top motivator for employees, surpassing salary for the first time. This represents a significant shift from 2023, when 68% of respondents prioritized salary above all else. Today, remote or hybrid work options are reshaping how employees evaluate job opportunities.


Millennials and Gen Z, in particular, are driving this trend, as they place a high value on flexible arrangements that support their lifestyles. For Millennials, flexibility ranks as a key factor in staying with an employer—26% cited it as their primary reason for remaining in their current role. Moreover, 16% of employees across generations indicated that flexible work environments are the top reason they’re not seeking new opportunities.


Flexibility Is More Than Just Remote Work

Flexibility doesn’t stop at where employees work—it’s about how they work. Flexible hours on top of hybrid models and remote options can be critical to reducing burnout and improving job satisfaction.


  • 48% of employees believe flexible work environments help prevent burnout.
  • 40% view a lack of flexibility as a threat to positive company culture.
  • 1 in 10 employees would leave their job solely to gain more flexibility.


By offering adaptable work arrangements, employers can improve retention and create a workplace that meets the evolving needs of today’s workforce.


The Role of Personalization in Benefits

Younger generations are also calling for more personalized benefits packages. Standard, one-size-fits-all plans no longer meet their diverse needs. Here’s how generational preferences vary:


  • Younger employees prioritize tuition reimbursement and student debt relief nearly twice as much as older generations.
  • Boomers value vision benefits three times more than Millennials.


These differences underscore the need for employers to offer tailored benefits that reflect the unique needs of their workforce.


The Impact of Benefits Enrollment Stress

A significant portion of employees (72%) find benefits selection stressful, with unclear information and difficulty comparing plans being the top pain points. This stress can have serious consequences for employers:


  • More than half of employees indicated that a poor benefits enrollment experience would drive them to seek a new job.
  • 50% said a negative benefits experience overall would prompt them to leave.


To address these issues, companies can leverage technology that simplifies the enrollment process. Tools that offer real-time comparisons and transparent cost breakdowns can significantly enhance the employee experience (EX).


Payroll Errors: A Major Employee Concern

While benefits play a crucial role in retention, payroll processes remain a top area for improvement. A staggering 60% of employees reported being affected by payroll errors. This underscores the importance of getting the basics right when it comes to HR functions. Accurate and reliable payroll processes are fundamental to fostering trust and satisfaction among employees.


Meeting the Evolving Needs of Employees

To attract and retain top talent, employers must adapt to changing expectations. This means:


  1. Enhancing benefits: Offer comprehensive, tailored packages that address generational preferences.
  2. Improving technology: Simplify benefits enrollment and ensure payroll accuracy.
  3. Prioritizing flexibility: Embrace remote, hybrid, and flexible work models to support employees’ work-life balance.


By addressing these areas, employers can build a competitive edge in recruitment and retention, ensuring they meet the needs of a diverse and tech-savvy workforce.


Survey Insights
The insights in this article are based on the "Voice of the Workforce" report by isolved, which analyzed responses from 1,127 full-time U.S.-based employees ranging from entry-level staff to C-suite executives. The survey was conducted online in Q3 of 2024.

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September 2, 2025
Many businesses rely on multiple vendors to manage critical functions such as HR, payroll/HCM, benefits, commercial insurance, and retirement plans. While outsourcing can provide specialized expertise in each area, using separate providers often creates hidden costs that can quietly undermine efficiency, accuracy, and employee satisfaction. Here’s why integration matters, and how a consolidated approach can save time, reduce risk, and improve the employee experience. 1. Increased Administrative Burden When each service is managed by a separate vendor, administrative work multiplies. Employees and HR teams may spend extra hours logging into different systems to process payroll, submit benefits updates, or manage compliance tasks. Reconciling employee information across multiple portals and coordinating communications between vendors creates unnecessary complexity, which can distract your team from strategic priorities. 2. Higher Risk of Errors and Compliance Issues Fragmentation can increase the likelihood of costly mistakes. Payroll errors, mismanaged retirement contributions, and insurance coverage gaps often occur when systems do not communicate effectively. A single misalignment can have a ripple effect: Incorrect payroll deductions Late or missing retirement contributions Gaps in insurance coverage or compliance violations With multiple vendors, the risk of these errors and their consequences rises. 3. Limited Visibility and Reporting When each service lives in its own system, it’s hard to get a complete picture of your workforce. Without centralized reporting, many businesses struggle to: Analyze labor costs or benefits spending accurately Identify compliance gaps or coverage issues Track trends in employee engagement and retention Limited visibility makes it difficult to make informed decisions and optimize operations. 4. Compounded Costs Paying multiple vendors for separate services often results in more than just the sum of their fees. Each system typically comes with its own implementation, training, and subscription costs, which can quickly add up. In addition, internal administrative hours spent managing vendor relationships, reconciling conflicting data, or troubleshooting errors create a hidden expense that is often overlooked. Businesses may also face unexpected costs when trying to integrate or transfer data between disconnected platforms, or when compliance issues arise due to misaligned processes. Over time, these scattered costs compound, reducing overall efficiency and limiting resources that could be better spent on strategic growth initiatives. 5. Frustrated Employees The impact of fragmentation extends to employees. They may face confusion about where to access benefits or payroll information, experience delays in issue resolution, or encounter inconsistent communications. This frustration can lead to disengagement, lower productivity, and higher turnover. Businesses that integrate these functions provide a smoother, more cohesive experience for employees, resulting in higher satisfaction, better engagement, and a stronger workplace culture. Why Integration Matters Integrating HR, payroll/HCM, benefits, commercial insurance, and retirement services with a single partner simplifies operations, reduces errors, improves reporting, and enhances the employee experience. Businesses that consolidate services gain: Streamlined administrative processes and reduced duplication of effort Improved accuracy and compliance through connected systems Enhanced visibility into workforce metrics and financials Cost efficiencies by eliminating overlapping fees and redundant systems A more consistent, positive experience for employees By managing these services in a unified platform, your business can focus on growth instead of juggling multiple systems and vendors. Take the Next Step If your business is managing multiple vendors for HR, payroll, benefits, insurance, and retirement, it’s time to consider a more integrated approach. Streamlining these services with a single, high-touch partner like Simco can save time, reduce risk, and create a better experience for both your team and your employees.
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Prioritize Mental Well-Being Back-to-school season can be stressful for the whole family, with shifting routines, homework expectations, and social adjustments. Employers can proactively support mental health by promoting counseling services, stress management programs, or mindfulness workshops. Offering access to telehealth therapy sessions or creating quiet spaces in the office for breaks can make a tangible difference. Focusing on mental well-being helps employees feel cared for and creates a healthier, more resilient workforce overall. Paid Time Off for School Activities Balancing school commitments with work obligations can be difficult without supportive policies. By providing paid time off specifically for school-related events, such as parent-teacher conferences, school plays, or volunteering opportunities, employers can reduce the guilt or anxiety parents may feel about taking time away from work. 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Creating a culture where employees feel safe discussing these needs allows managers to find practical solutions, like shifting deadlines or redistributing workloads, that benefit both the employee and the organization. Employee Assistance Programs (EAPs) EAPs are often underutilized, yet they can be invaluable during the school year. These programs typically offer access to counseling, parenting support, financial planning, and more. Employers should not only remind employees that these resources exist but also explain how they can be used during this time of year. For example, highlighting financial counseling services in September, when school-related expenses spike, makes the EAP more relevant and accessible. Family-Friendly Policies Workplace policies should reflect the realities of family life. Review scheduling practices to avoid early morning or late afternoon meetings when parents are often unavailable. 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By adopting these strategies, businesses not only help their employees manage family responsibilities with confidence but also foster a more engaged, loyal, and productive workforce.
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