To say 2020 was a challenging year for everyone would be an understatement. Little did we know when everyone was ringing in the New Year on January 1, 2020 what we all would be facing just a few weeks later or that it would endure as long as it has. What everyone, individuals, and businesses, have had to deal with both personally and professionally, has been overwhelming at times and daunting to say the least. As always, we have endured and carried on, trying to make the best of a very bad situation.
For businesses, the goal has been to remain open and solvent. To do this, many have had to make heartbreaking employment management decisions. The government has eased some of that burden through the various programs that have been offered, but still there were hard decisions that had to be made in order for some businesses to remain open.
As more and more businesses are “coming back” and employment numbers begin to ramp back up, we are still a long way away from where we were before the pandemic began. In the meantime, however business must go on. So, how do businesses do that? More specifically, how do businesses do that with a smaller than usual workforce and not risk losing more employees along the way?
One simple way businesses can tackle this is through employee recognition. Not only can this be an inexpensive solution, but it can also assist in inspiring the talent that drives a business’s success. This is what drives the axiom of “doing more with less” and allows businesses to do so. When a business manages the talent they have on staff, it is so much more than simply providing that talent with a paycheck each pay period. Your goal is to have employees that are vested in what you do, are proud of what they contribute to your business, want to give their very best each and every day, and most importantly remain motivated.
One way this can be cost effective for businesses is through the methods they employ. For example, a team at a local business received an annual bid for work to be done with a request to provide new pricing to the client. The process to submit the bid was intense and required a lot of work and extra hours to complete. Once it was finished, submitted and the bid was accepted, the business was once again awarded to the company. Each person that worked tirelessly on completing the bid received a handwritten postcard in their mail at home from their production supervisor that read:
The cost to send that post card was minimal, but the impact it had on each of the employees that received one was immense. Employee recognition in a “normal” environment goes a long way, but in today’s more challenging environment it can be a game changer for many businesses. And for those businesses that are struggling to make payroll each payday, an inexpensive approach such as the one described above could be just the ticket to turn the tide with troubled or anxious employees.
Crisis is not a time to let an employee’s innovative spirit or determination wane. It is an opportunity to build upon that spirit, to build on the things that can strengthen a business for today as well as the future, such as creating workarounds, solutions, or new ways to get things done to achieve success. Another axiom is “if you are not part of the solution, you are part of the problem.” Leaders in any business recognize their employees need to be creating the solutions to the problems they face on a daily basis. This will build commitment, and it lets each employee know they have autonomy over their contribution to the business. By doing this and then having the leaders of the business recognize that contribution along the way further cements to the employees their overall value within the business. It makes them want to stay even through lean times because they see they are making a difference.
This managerial process is also serving another purpose, it is helping create the leaders of tomorrow in the organization. Showing trust in the employees hired to do a task and allowing them to complete them and then recognizing them for their efforts on a consistent basis will assist in their overall development throughout their career and could lead to their rise in the ranks.
Just think, your next supervisor, manager or CEO could come from a front-line employee who was inspired by receiving a post card in the mail letting them know they performed well on a project, and all it cost you was mere pennies to send--but the end result is immeasurable when it comes to the satisfaction of your clients and the success of your business.
Effectively using the remote workplace is a topic on the mind of many employers. As workplaces adapt, it’s not just seasoned employees working from home—it’s also new hires. This HR Toolkit includes best practices, technology planning, and helpful resources for employers when implementing or evaluating practices for onboarding remote employees.
Get the Onboarding Remote Employees Guide here.
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