Mental Health in the Workplace
December 22, 2021
Mental Health in the Workplace

People across the globe hoped that 2021 would bring an end to the Covid-19 pandemic. Not only did it not end, but we’re bracing as the omicron variant makes its way rapidly across the world.  Depending on where you live, there’s ever-changing guidelines on masking and vaccine mandates, working from home requirements, and remote learning. Just when we think that we’ll return to “normal”, we’re left with the stark realization that we don’t know what normal is anymore.  


Only recently has the topic of mental health started coming up. Whether we realize it or not, this pandemic has taken a huge toll on our mental health, possibly in ways we don’t understand yet. It has placed a huge burden on our already taxed healthcare system. Both adults and children are struggling to get through their day-to-day. Will my workplace shut down again? Will kids be sent home from school to resume remote learning? Have we been exposed to Covid-19 because someone unknowingly brought it into our home or workplace? The questions never end, and with questions come concern and worry about things we can’t control.


If you’re a person who has struggled with your mental health at any time during this pandemic, you’re not alone. As I write this, I think of all the challenges that I’ve had this year – and while everyone’s story is different, each is important. I’m fortunate to work in a place that supports employee mental health and well-being. If you’re anything like me, I’m not the type of person to work from home for an extended time, away from daily interaction with team members and co-workers, clients, etc. I can prioritize my time, but it’s too easy for me to throw in a load of laundry or get up and check what’s in the refrigerator (again). When we first started with lockdowns in 2020, working from home was fun for about the first week, but then I’d had enough. I found myself not stopping at the end of the day, not taking breaks to stretch or even go outside. In fact, I didn’t leave my house - and neither did my husband who also worked from home. My son was sent home from college for his first year to resume his learning online. My daughter was considered an “essential worker”, so she was the only one who could really come and go. That in itself was nerve-wracking!


I knew I was struggling – mostly with all the unknowns of never having been through a pandemic, and the unknown of how long we were going to have to live like this. And then after the first month, I knew I was in trouble. I was frustrated and crying at the drop of a hat; my interactions with some of my co-workers were strained; my brain was muddled with trying to  understanding Covid and how it was affecting my daily work; and change was happening all around me and I couldn’t stop it; I didn’t like it. I needed help, but I didn’t recognize that I needed help. Maybe you’ve felt that way, too?


Working from home lasted about a month and a half, and when I finally returned to the office, I was so happy to be back. But during the time I was away, I noticed that not only had I changed, but other people had changed, too. Even though we were excited to see each other, no one wanted to get too close. We had to wear our masks when we left our cubes or walked into any of the common areas. We stopped meeting in person and continued our team meetings via Zoom. “Lunch and Learns” stopped. We even moved cubes to make sure that everyone was spread out at least six feet or more. The hand sanitizer and wipes were plentiful, too!


We thought we’d be done with this by the end of 2020, but what really happened is we refined our Covid processes and became better at functioning through the day-to-day, but we didn’t necessarily improve our mental health, or our ways of handling the stresses that have come along as a result of a pandemic that doesn’t seem to end. We are still isolated in many ways, working remotely instead of in-person. We are trying to figure out ways we can get back to a normal office setting – pre-Covid. Many people are afraid to come back to the office, afraid of being exposed to Covid, either directly or indirectly. Each day is a challenge in one way or another.


So, what do you do when you’re the one having trouble rolling with the changes and the challenges and you feel like your mental health is suffering? You make sure to reach out and ask for help. According to SHRM in their article “Creating a Mental Health-Friendly Workplace”, you want to make sure that your company is building a workplace that will support you and your mental health through:


•       Awareness – Build an awareness and a supportive culture;

•       Accommodations – Provide accommodations to employees;

•       Assistance – Offer your employees assistance; and

•       Access – Make sure there is access to treatment.


It’s not always easy to tell anyone (especially management) that you’re struggling. I know that firsthand. But it is comforting to know that there’s help. I encourage you to be empathetic to what your employees are feeling. Maybe they need time off, or a lighter workload. Or, if their job function allows it, maybe they can work remotely. Maybe they prefer to come back to the office. Whatever it is, take the time to create and foster open lines of communication. Don’t ignore it or make them think they can’t handle their workload and take it away from them. That only adds to the stress. Look to the Americans with Disabilities Act (ADA) to understand what accommodations are available to employees.


As a business, you can also offer an Employee Assistance Program (EAP). An EAP encompasses a wide range of services, such as:

•       Immediate connection to mental health professionals;

•       Counseling referrals;

•       Virtual concierge services featuring personal assistants available to conduct research, coordinate events, or provide referrals;

•       Financial and legal consultations;

•       Child/eldercare resources;

•       Individualized wellness resources including wellness coaching;

•       Health advocacy resources including claims and appeals management, healthcare billing assistance, prescription information, and provider research;

•       Online access to work/life, wellness, and health advocacy resources via a personalized web portal; and

•       Available to the employee and their eligible family members.


We offer an EAP called Sim“Co-Pilot”. It is strictly confidential and is designed to safeguard an employee’s privacy and rights. Information given to a Sim“Co-Pilot” counselor may be released to your company only if requested by the employee in writing. All counselors are guided by a professional code of ethics.


Personal information concerning employee participation in this program is maintained in a confidential manner. No information related to an employee’s participation in the program is entered into the employee’s personnel file.

During times like these, it’s important to make sure that your employees have access to as many options as possible. Be sure to check your call your health insurance provider to find out your options with regard to mental health counseling. Speak to your primary care physician, and look into paid leaves such as Paid Family Leave (PFL) and the Family and Medical Leave Act (FMLA), or a personal leave of absence.


Don’t wait to talk to someone! You have many resources at your disposal. Covid-19 has turned the world upside down and we’re all trying in one way or another to get back on track. Some need more help than others. Offer whatever help you can. Be kind and understanding. Don’t assume you know what others are going through. Some may choose not to share, but don’t give up. There’s value in helping each other to get through this, so call us because we’re here to help!


Please check out the following resources for additional information:

•       Creating a Mental Health-Friendly Workplace by SHRM

•       How the Pandemic Is Changing Mental Health by Scientific American

•       Coping With Loss — One Step at a Time by AARP

•       The Implications of COVID-19 for Mental Health and Substance Use by Kaiser Family Foundation

•       Conversations Matter Right Now by the Centers for Disease Control

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July 15, 2026
Over the past several months, New York employers have been preparing for the phased rollout of the New York Secure Choice Savings Program . With the final registration deadline for eligible employers with 10 to 14 employees now passing behind us, many business owners are asking the same question: What's next? Whether your business has already registered, certified an exemption, adopted a qualified retirement plan, or you're realizing you still have action to take, now is a good time to understand your options and make sure you're moving in the right direction. If You Haven't Taken Action Yet If your business was required to comply with the New York Secure Choice mandate and missed the deadline , don't assume it's too late to move forward. The first step is determining which path applies to your organization. Generally, employers have three options: Register for the New York Secure Choice Savings Program if you do not sponsor a qualified retirement plan. Certify an exemption if your business already offers a qualified retirement plan that satisfies the state's requirements. Establish a qualified private retirement plan if you decide that approach is a better fit for your business before completing the state's registration process. The important thing is to take action rather than continue waiting . Delays can create unnecessary compliance concerns, while addressing the requirement now can help you move forward with confidence. If you're unsure which option applies to your business, it's worth taking the time to understand your obligations before making a decision. Compliance Was the Starting Point, Not the Finish Line The Secure Choice program was created to expand access to retirement savings for employees whose employers do not offer a qualified retirement plan. For many businesses, however, the decision isn't simply whether to comply with the law. It's whether the retirement solution they choose aligns with their broader business goals. Questions worth asking include: Does our current retirement offering help us attract and retain employees? Is the administrative process efficient for our payroll and HR teams? Are employees receiving enough education to understand and use the benefit? Will this solution continue to work as our business grows? Compliance satisfies a requirement. A thoughtful retirement strategy can support your workforce for years to come. If You Chose Secure Choice, Continue Evaluating Your Needs For some employers, Secure Choice may be an appropriate fit. For others, it may serve as a starting point while they evaluate whether a private retirement plan would better support their organization over the long term. Private retirement plans often provide additional flexibility, expanded plan design options, employer contribution opportunities, and greater support for employee education . Depending on the provider, they may also integrate more seamlessly with payroll and HR systems , reducing manual administration. The right solution depends on your workforce, business goals, and administrative preferences. If You Certified an Exemption, Review It Periodically Some employers met the state's requirements because they already sponsor a qualified retirement plan. That doesn't necessarily mean there's nothing left to review. Take time to evaluate whether: Your current plan still meets the needs of your workforce. Employees understand and are participating in the benefit. Payroll and retirement processes remain efficient. Your provider and service model continue to support your organization. A retirement plan should evolve as your business does. Retirement Benefits Can Support More Than Compliance Retirement benefits are increasingly becoming part of how employees evaluate an employer. While compensation remains important, employees are also looking for organizations that invest in their long-term financial well-being. Offering a retirement benefit can help support recruitment, retention, and employee satisfaction while demonstrating a long-term commitment to your workforce . The conversations around retirement planning are no longer limited to large organizations. Businesses of all sizes are recognizing the role these benefits can play in building a stronger workplace. Take This Opportunity to Review Your Overall Strategy With the Secure Choice deadlines now complete, this is a natural time to step back and look at the bigger picture . Consider reviewing: Your retirement plan Payroll processes Employee communications Benefits strategy HR administration These areas often work best when they support one another rather than operating independently. Looking Ahead The deadlines may be behind us, but retirement planning is an ongoing process . Whether your organization enrolled in Secure Choice, sponsors a private retirement plan, or is still determining the best path forward after the deadline, taking action now can help you satisfy the state's requirements while putting a long-term retirement strategy in place. At Simco, we help employers understand the New York Secure Choice mandate, evaluate private retirement plan options, and align retirement benefits with payroll, HR, and broader workforce goals. If you're unsure what your next step should be, our team is here to help you navigate your options and move forward with confidence.
July 6, 2026
Ask a group of employers if they have an employee handbook, and most will probably say yes. Ask whether it's been reviewed recently, reflects how the business actually operates, or answers the questions employees ask every week, and the answers often become less certain. A handbook shouldn't exist simply because it's expected. When done well, it's one of the most practical tools an organization can have. It sets expectations, creates consistency, gives managers confidence, and helps employees understand how your workplace operates. It can also help reduce misunderstandings before they become larger issues. The difference isn't whether you have an employee handbook. It's whether your handbook is actually working for your organization. It Reflects the Way Your Business Operates Today Businesses evolve. Teams grow, technology changes, new laws are introduced, and workplace expectations continue to shift. Unfortunately, many handbooks don't keep up. Policies that were accurate three years ago may no longer reflect your current practices. Perhaps you've added remote or hybrid work, updated your PTO program, changed holiday schedules, introduced flexible work arrangements, or implemented new technology like AI. If your handbook doesn't match what employees actually experience day to day, it can quickly lose credibility. Employees notice when policies don't align with reality. Managers feel it too, especially when they're left explaining why the handbook says one thing while the business does another. A strong handbook should accurately represent how your organization operates today, not how it operated several years ago. It's Written for Employees, Not Just Attorneys Legal compliance is essential, but a handbook should also be understandable. If employees struggle to interpret a policy or have to ask HR what it really means, the handbook isn't doing its job. The most effective handbooks use clear, straightforward language without sacrificing accuracy. They answer common questions before they're asked and make it easy for employees to find the information they're looking for. The goal isn't to create a document that sounds impressive. The goal is to create one that people will actually read and reference. It Creates Consistency Across the Organization One of the biggest benefits of a well-written handbook often happens behind the scenes. When managers have a clear, up-to-date resource to rely on, they're more likely to answer questions consistently and apply policies fairly across departments. That consistency matters. Whether an employee is asking about time off, attendance expectations, workplace conduct, or leave policies, they should receive the same answer regardless of who they ask. Without that shared foundation, organizations often find themselves relying on memory, individual judgment, or "how we've always done it," which can lead to confusion and inconsistent employee experiences. It Evolves Alongside Employment Laws Employment laws don't stand still, and neither should your handbook. Federal, state, and local requirements continue to change, particularly in states like New York where employment laws evolve regularly. Even if your internal policies haven't changed, legal requirements may have. Scheduling a periodic handbook review helps ensure your policies remain aligned with current regulations while also giving you an opportunity to identify areas that could be clarified or improved. Rather than waiting several years for a complete rewrite, many organizations find it easier to make smaller updates as their business and legal obligations evolve. Employees Know It Exists and Can Easily Access It Even the best handbook has limited value if employees don't know where to find it. Whether it's provided digitally, through an employee portal, or as part of onboarding, employees should be reminded that the handbook is an active resource, not simply paperwork they signed on their first day. Encouraging employees to reference the handbook before questions arise helps build confidence and often reduces repetitive administrative questions for HR and managers alike. It Supports Your Culture, Not Just Your Policies A handbook isn't only about rules. It's also one of the first opportunities to communicate what your organization values and what employees can expect from working there. Your mission, workplace expectations, communication style, commitment to safety, approach to professional conduct, and philosophy around respect and accountability all help shape the employee experience. When those values are reflected consistently throughout the handbook, it becomes more than a policy manual. It becomes an extension of your workplace culture. A Simple Question Worth Asking If you handed your employee handbook to a new manager today, would they feel confident using it to answer employee questions and make everyday decisions? If the answer is "not quite," it may be time for a closer look. An effective handbook should provide practical guidance, reflect your organization's current practices, support compliance, and serve as a resource that employees and managers actually use throughout the year. More Than a Requirement An employee handbook shouldn't just help satisfy a requirement. It should become one of the most useful resources in your organization for employees, managers, and leadership alike. At Simco, we build customized, New York-compliant employee handbooks designed around each organization's policies, operations, and workforce. Every handbook is developed collaboratively, reviewed for compliance, and supported with ongoing legal updates to help ensure it continues to reflect both current employment laws and the way your business actually operates. A handbook is one of the few HR resources that nearly every employee will interact with. Investing the time to make it clear, accurate, and genuinely useful can benefit your organization long after it's published.
July 2, 2026
The Fourth of July is one of the busiest weekends of the summer. Families gather for backyard barbecues, friends spend time on the lake, fireworks light up the night sky, and many people travel to enjoy a long holiday weekend. It's also a time when insurance claims tend to increase. Property damage, boating accidents, grill fires, theft, weather-related losses, and injuries can quickly turn a relaxing weekend into an expensive one. While no one wants to think about insurance during a holiday, taking a few minutes to prepare beforehand can help you avoid unnecessary stress later. Here are several areas worth reviewing before the celebrations begin. Review Your Home Before Guests Arrive If you're hosting family or friends, your home naturally becomes the center of activity. Walk around your property as if you were seeing it for the first time. Look for uneven walkways, loose deck boards, damaged railings, poor lighting, or tree limbs that could become hazards. These small maintenance items are easy to overlook during everyday life, but they become more important when your property is full of guests. For more on hosting-related liability, you can read our recent blog here . It's also a good time to make sure smoke detectors and carbon monoxide detectors are working properly, especially if you'll be grilling or using outdoor cooking equipment. Think Beyond the Grill Backyard grilling is one of the most popular Fourth of July traditions, but it also contributes to thousands of residential fires each year. Keep grills several feet away from your home, deck railings, fences, and overhanging branches. Never leave a grill unattended, and keep a fire extinguisher nearby in case something unexpected happens. If you're using propane, inspect hoses and connections before lighting the grill. A quick inspection takes only a minute but can prevent much larger problems. Fireworks and Your Insurance Many homeowners assume their insurance automatically covers any damage caused by fireworks. The reality is more nuanced. Whether damage is covered often depends on how the fireworks were being used, whether they were legal in your area, and the circumstances surrounding the incident. Even if you plan to attend a public fireworks display instead of lighting your own, remember that neighbors may not make the same choice. It's worth understanding what your homeowners policy covers before the holiday arrives, rather than trying to answer those questions after an accident. Spending the Weekend on the Water? Here in the Finger Lakes, many families spend Independence Day boating, kayaking, paddleboarding, or using personal watercraft. Before heading out, take a few minutes to confirm: Your boat registration is current. Required safety equipment is onboard. Life jackets are available for every passenger. Your insurance policy reflects how you actually use your boat. Some homeowners are surprised to learn that watercraft coverage under a standard homeowners policy is often limited. Smaller items like canoes, kayaks, or small sailboats may have some protection, but coverage can depend on the size of the watercraft, horsepower, value, and how it is being used. Larger boats, personal watercraft, and higher-value equipment often require a separate boat policy or additional endorsement. If you purchased a boat, jet ski, trailer, upgraded motor, or new equipment since last summer, now is the time to review whether your coverage matches what you actually own and how you plan to use it. Protect Outdoor Investments Outdoor living spaces have become significant investments for many homeowners. Patio furniture, grills, outdoor kitchens, televisions, landscaping, pergolas, and other backyard improvements all add value to your property. Before leaving for the weekend or during periods of severe weather, secure or store loose outdoor items that could become damaged or cause damage to neighboring property. If you're traveling, consider bringing portable electronics inside and using timers on interior lights to make your home appear occupied. Summer Storms Can Arrive Without Warning The Fourth of July often brings afternoon thunderstorms across our region. High winds, heavy rain, hail, and lightning can cause roof damage, fallen trees, power outages, and flooded basements. If severe weather is in the forecast: Secure outdoor furniture. Charge phones and backup batteries. Move vehicles into a garage when possible. Check gutters and nearby storm drains for debris. Review your emergency contact information. While you can't control the weather, a little preparation can reduce both damage and disruption. A Good Time to Review Your Coverage Holiday weekends often remind us just how much we have to protect. Whether it's your home, your boat, your vehicles, or the memories you're making with family and friends, insurance works best when it's reviewed before it's needed. If it's been a few years since you've looked closely at your homeowners, auto, or recreational vehicle coverage, this can be a good opportunity to make sure your policies still reflect your current lifestyle. Enjoy the Weekend with Confidence Independence Day is meant to be enjoyed, not spent worrying about what could go wrong. A little preparation today can help you focus on what matters most: spending time with family, making memories, and celebrating safely. At Simco Insurance & Wealth Management , we're proud to help individuals and families throughout the Finger Lakes protect what matters most. If you have questions about your homeowners, auto, boat, or other personal insurance coverage, our team is always happy to review your policies and help you understand your options before the unexpected happens.

Have a question? Get in touch.